In our view, the single biggest misconception among investors when it comes to withholding tax is that their custodian “has it all covered”. Indeed, custodians offer a wide array of withholding tax relief services across many investment markets. But there are always situations, investment setups, and markets where custodians do not offer withholding tax relief services. Typically, these will be the less standard situations, investment setups, and more complex markets. This is where we step in. Comparing investors’ (custody) tax rate table with our own dynamic global withholding tax data base, we identify additional withholding tax recovery opportunities. This includes source country domestic tax law exemptions and refund provisions, tax treaty exemptions and refund provisions, as well as ECJ reclaims (also known as Fokus Bank reclaims, after the same name ECJ ruling). Once we have identified the additional withholding tax recovery opportunities we collect, validate, and process the requisite data and documentation for withholding tax reclaims procedures, and prepare, file and follow up on reclaims. In the process, we can liaise directly with the custodian to relieve investors from this burden. We take care of reclaiming additional withholding tax reclaim opportunities from start to finish.